Optiverse is engineered in Switzerland under some of the world's strictest data regimes. Compliance is the floor, not the feature.
Hosted in Swiss data centers. EU residency and on-premise deployment available on request.
Zero retention for training. Your conversations are never used to improve any model. Contractually guaranteed.
ISO 27001 audited annually. GDPR and FADP compliance is supported by documented controls and independent review.
From the data center to the individual conversation, the same principle holds: you stay in control of what is captured, stored, and shared.
From the moment a conversation is captured to the moment it reaches your tools, it stays encrypted and never leaves Swiss-controlled infrastructure.
Audio captured at the OS level — no bot joins the call.
Processed and stored in Switzerland. Never used to train a model.
Access is role-based and fully auditable, down to the conversation.
You choose what syncs to your CRM and stack. Exportable, deletable on demand.
DPAs, sub-processor lists, audit reports and architecture diagrams live in the Optiverse Trust Center.
Every workspace can set its own capture and retention policy. Admins choose what gets recorded, what gets stored, and whether speakers are identifiable.
In Swiss data centers by default. EU residency and fully on-premise deployment are available on request. Data is encrypted with AES-256 at rest and TLS 1.3 in transit.
Only the people you authorize. Access is role-based down to the individual conversation, every action is written to an immutable audit log, and Optiverse staff never access customer content except when you explicitly request support.
Yes. A fully on-premise deployment is available for organizations that require it, alongside the default Swiss-hosted and EU-residency options. Talk to us about your infrastructure requirements.
You own every byte and can export or delete it on demand. Deleted data is removed from live systems immediately and purged from backups within 30 days.
Never. Your conversations are never used to train any model — this is guaranteed contractually, not just as a setting. Retention for training is zero across every plan.
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