Security and trust

Built where privacy is law, not marketing.

Optiverse is engineered in Switzerland under some of the world's strictest data regimes. Compliance is the floor, not the feature.

Swiss data residency

Hosted in Swiss data centers. EU residency and on-premise deployment available on request.

Never trains a model

Zero retention for training. Your conversations are never used to improve any model. Contractually guaranteed.

Certified and audited

ISO 27001 audited annually. GDPR and FADP compliance is supported by documented controls and independent review.

The controls

Every layer, accounted for.

From the data center to the individual conversation, the same principle holds: you stay in control of what is captured, stored, and shared.

HOSTING
Swiss data centers, EU residency, on-premise available
AI TRAINING
Zero retention. Your data never trains a model.
COMPLIANCE
ISO 27001 audited annually
REGULATION
DPAs, sub-processor list and audit reports in the Trust Center
ENCRYPTION
AES-256 at rest, TLS 1.3 in transit
SOVEREIGNTY
You own every byte. Exportable and deletable on demand.
IDENTITY
SSO for every workspace; advanced identity controls available for enterprise tenants
AUDIT
Immutable, exportable audit logs for every workspace
ACCESS
Role-based access controls down to the conversation
The data journey

Follow your data, end to end.

From the moment a conversation is captured to the moment it reaches your tools, it stays encrypted and never leaves Swiss-controlled infrastructure.

Your microphone

Audio captured at the OS level — no bot joins the call.

Swiss data center

Processed and stored in Switzerland. Never used to train a model.

Your workspace

Access is role-based and fully auditable, down to the conversation.

Your tools

You choose what syncs to your CRM and stack. Exportable, deletable on demand.

Encrypted at every hop
Documentation

Need the paperwork?

DPAs, sub-processor lists, audit reports and architecture diagrams live in the Optiverse Trust Center.

Data retention

You decide what is kept.

Every workspace can set its own capture and retention policy. Admins choose what gets recorded, what gets stored, and whether speakers are identifiable.

Policy
Full recording
Full audio and video recordings stored securely.
Policy
Audio only
Voice capture without video feed retention.
Policy
Video only
Visual session record without audio retention.
Policy
Transcript only
Text output only. No media files stored.
Policy
Anonymized transcript
Personal identifiers removed from transcripts.
FAQ

Security questions, answered.

In Swiss data centers by default. EU residency and fully on-premise deployment are available on request. Data is encrypted with AES-256 at rest and TLS 1.3 in transit.

Only the people you authorize. Access is role-based down to the individual conversation, every action is written to an immutable audit log, and Optiverse staff never access customer content except when you explicitly request support.

Yes. A fully on-premise deployment is available for organizations that require it, alongside the default Swiss-hosted and EU-residency options. Talk to us about your infrastructure requirements.

You own every byte and can export or delete it on demand. Deleted data is removed from live systems immediately and purged from backups within 30 days.

Never. Your conversations are never used to train any model — this is guaranteed contractually, not just as a setting. Retention for training is zero across every plan.

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